Vendors and analysts alike have recently warned of a major shakeout in the CRM industry.
In fact, Tom Siebel, chief executive of the eponymous CRM giant, predicted that three quarters of his company's rivals would be bankrupt by the end of the year. US-based researcher Gartner also recently warned that two out of three CRM vendors will drop out of the market by 2003.
As the market contracts and consolidates, how can users plan CRM project rollouts and work out whether their chosen vendor is likely to survive?
Read on for vnunet.com's comprehensive coverage of the CRM market.
Ceres, located in the asteroid belt, has a carbonaceous-rich upper crust, SwRI study claims
The spacecraft found traces of hydrogen and oxygen molecules, known as hydroxyls, embedded in the rocky surface of the asteroid
The skeleton was unearthed more than 20 years ago in South Africa
Moon's dark side is mountainous, rugged and never visible from the Earth