Efficiency is the core tenet of every well-run technology department. After all, no board likes to see expensive kit going to waste, and pressure on finances means that efficient use of technology resources is central to all business processes.
Efficient use of data is also vital. Accurate information can make your business move more quickly, leading to improved levels of customer service.
However, many UK businesses react too slowly to the importance of efficiency. Up to 90 per cent of boardroom decisions are made without reference to data that already exists within the company's information systems, according to research by Sybase Business Intelligence.
If IT is to promote further efficiency, the boardroom must take responsibility for technology. And this will require an agile team of directors that can make use of the vast resources of data within the business.
Central to this will be the installation of relevant software and hardware devices. Grid computing can help IT managers get the most from technology hardware, and some leading companies are already starting to use enterprise grid technologies.
Other software is also available that can help companies make more efficient use of data and resources.
Enterprise resource planning systems promised the end-to-end automation of customer processes, and many blue-chips are beginning to use analytics software to access their data in a more sophisticated manner.
In this Value Report, we also look at the IT industry recovery, knowledge management and portals, and how they can help you deliver greater efficiency.
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