Outsourcing has become a critical issue for IT directors. During the economic slowdown, businesses have focused on core competencies and looked for ways to cut costs without sacrificing operational effectiveness.
As a result, the use of specialist contractors to run all or part of an organisation's IT systems has increased.
In October, we revealed that the UK government's spending on IT outsourcing will treble over the next two years to £16.5bn.
Analyst Gartner says that more than $270bn (£156bn) globally was spent on IT and business process outsourcing in 2002, and predicts that the market will grow by more than 7.5 per cent a year to $395bn (£229bn) in 2007.
And Meta Group says that more than 40 per cent of all new application development work is now outsourced.
In a depressed market, outsourcing has been one of the few bright spots. But it remains complex and potentially risky.
In this Special Report, Computing aims to provide IT managers with a no-fuss guide to the benefits and pitfalls of outsourcing, with best-practice guides from experts in the field and real-life experiences from companies that have been there and done it.
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