BlackBerry will continue to support its obsolete BlackBerry 10 mobile operating system until at least 2020, but the company has already ceased support for the company's first Android device, the execrably named Priv.
BlackBerry claims there are millions of people not only still actively using BB10 devices, but also packing older handsets.
And the company has pledged to continue supporting BlackBerry 10 and providing network access for older BBOS devices for "at least two full years". The move is no doubt driven by the high-value corporate accounts that still buy and run BlackBerry devices that the company doesn't want to alienate.
Obviously, Alex Thurber, senior vice president for Global Device Sales didn't quite put it like that.
"We want to acknowledge that we know your productivity relies upon the security, reliability, dependability, durability, extended battery life, and ease-of-use we designed and built into each handset," Thurber wrote in a blog post.
"We want to reward your loyalty by committing to providing you with at least two full years of additional support for BB10 and at least two full years of BlackBerry network access for BBOS devices."
This means that, until 2020, owners of now-ageing BlackBerry smartphones will be able to download apps from the BB10 app store, although it's not clear how comprehensive updates and patches will be.
While it's good news for those still using BB10 and older devices, it's not such good news for owners of the BlackBerry Priv, the company's first Android device released back in 2015. BlackBerry has confirmed that, as the device is more than two-year's old, it'll no longer continue to receive updates.
"Having now stepped outside the original two-year window, we will no longer be delivering monthly updates for the Priv moving forward," Thurber admitted.
In a bid to keep hold of the millions of users of legacy BlackBerry devices, the firm also announced a trade-up programme that will give customers "significant" discounts if they swap their current Blackberry device for a BlackBerry KeyOne or Motion handset.
However, this only appears to apply to the US and Canada at the moment.
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