Two thirds of SMEs believe that they need to embrace the digital workplace, but only half have even begun setting out a digital strategy, according to research conducted recently by HPE Aruba into the digital workplace.
Research from V3's sister title Computing found firms spread across the digital journey. Around 20 per cent are planning or considering a digital transformation, and only six per cent claimed to be at a 'very advanced' stage.
Putting the question in another light, a majority of firms at least recognise that the shift to digital needs to happen.
Computing research related to DevOps found that 60 per cent of companies are moving from being a traditional to a digital organisation. A further 29 per cent said they were already digital, while 11 per cent defined themselves as purely traditional.
Chris Kozup, VP of marketing at HPE Aruba, explained that 30 per cent of the half of SMEs that have created a digital strategy have already invested in technology to enable a digitally optimised workforce.
"This has created the benefits you'd expect on the employee side, like improved productivity and creativity, but we're also seeing improvements in the customer experience," he said.
"Investments made in workplace design, which typically you'd think just benefit employees, have an incremental knock-on effect on the customer experience."
Finance and healthcare are the leading industry sectors to embrace the digital workplace environment, according to the study.
"Finance is very much an environment with highly mobile employees, and it tends to have more white collar employees who often bring the latest mobile devices and applications into the workplace. That kind of forces IT to respond," explained Kozup.
"Healthcare is an extremely mobile environment, and with the movement we've seen around e-health and digital patient records, it's no surprise they're seeing a strong shift to digital."
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