Western Union has become the latest company to sign a deal with Box to use its cloud-based storage and collaboration services.
The Box service will be in use in up to 520,000 locations worldwide given the distributed nature of Western Union’s business helping customers send money between locations across the globe.
Box said that before deployment around 400 employees at Western Union trialled the service, and will now be in use among around 10,000 internal employees, and around another 10,000 of contractors that work with the firm.
The deal is also notable as Western Union chose Box after the cloud firm's work to improve IBM's IT estate. Box signed a partnership with IBM last year, and it shows that the deal is bearing fruit.
Mike Bartholomy, senior manager for information security at Western Union, explained that using Box will give staff access to key information from any location and via any device.
“It is extremely important that our employees are able to access critical business materials from any device. User enablement is a top priority for us,” he said.
“Box met these needs, and in only two months we have seen a dramatic increase in use from our employees across the world. By leveraging Box, we are able to create a central workspace to help streamline business processes."
Adam Ross, managing director of financial services at Box, added that the deal is a major win for the company as it shows how it can be used by highly regulated firms operating in numerous jurisdictions.
“Because of the highly mobile workforce and the strict compliance standards it’s held to, the financial services industry has to continually innovate in order to maintain a high level of agility and productivity,” he said.
“Companies like Western Union are recognising that mature content management platforms not only help streamline business processes, but provide an opportunity for better visibility around their content."
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