Apple’s App Store and iCloud services are back up and running after a major outage overnight left users unable to download content or access data.
The cause of the outage hasn’t been confirmed, but a note on Apple’s status page explained that there were problems with several services from around 8:30pm until 2am.
“Users may have experienced slower than usual performance when using iCloud Drive, Backup, iCloud Notes, iWork for iCloud and Photos. Users may also have experienced slowness with multiple services at iCloud.com,” it said.
The note about the App Store outage was even more vague: “Multiple Store Services - Some users were affected. Users experienced a problem with the service listed above.”
All services have since returned to normal, and the status page shows everything as up and running.
Apple also acknowledged the incident on its Twitter support page after customers besieged the account with complaints, but again any explanation of the problems was not forthcoming.
This is not the first time that the App Store and other Apple services have gone offline. An incident last year was said to have cost the company as much as £17m in lost revenue when customers were unable to download apps and other content.
The latest problem came on the same day that Apple re-released the iOS 9.3.2 update for iPad Pro owners after the original release rendered devices unusable.
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