The iOS 9.3.2 update for the 9.7in iPad Pro that was issued last week has now been pulled by Apple after numerous device owners complained that it bricked the tablet.
Reports of the glitchy update began last Monday after people reported that Apple's latest iOS update had turned their tablet into an expensive brick after throwing up an 'Error 56' message.
It may have taken a week, but Apple has now pulled the update for the 9.7in iPad Pro and is working on a new update.
"We’re working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software. We’ll issue an update as quickly as possible," the firm said in a statement.
Owners of the iPad took to social media and various Apple discussion forums last week to vent their frustration, saying that they received 'Error 56' messages just minutes after installing iOS 9.3.2.
@AppleSupport You probably should pull iOS 9.3.2. Bricked my iPad pro 9.7. Looks like I'm not alone. How can you fix it?— Andrew Hosler (@Hoslera) May 17, 2016
@AppleSupport When do you expect to release a fix for iOS 9.3.2 for the 9.7-inch iPad Pro? You really messed up with this one!— Hazem Zureiqat حازم (@hazem) May 17, 2016
This Error 56 message, which is reminiscent of the Error 53 bug that plagued iPhone users earlier this year, tells users to plug their tablet into a Mac or PC to update via iTunes. However, iPad Pro owners say that this method doesn’t work either, leaving their tablets unable even to be switched on.
Error 56 is a hardware problem, according to Apple's error code support document, which recommends installing the latest version of iTunes, checking for problems with third-party security software and attempting a restore twice.
The firm said that customers who are still seeing the error message should contact Apple support.
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