Voters in the north London borough of Barnet are being turned away from polling booths as they attempt to vote in the London mayoral elections.
On its website the council apologises for the glitch:
"We are aware of problems with our electoral registration lists this morning at polling stations in Barnet, which have meant that a number of people who had not brought their polling card with them were unable to vote," it says.
It continues: "We are working to resolve this issue and the updated registers have been sent to all the polling stations, which we expect to be in place by 10am. In the meantime, people who have their polling cards with them are able to vote.
"We are advising residents to bring their polling cards. If people were unable to vote this morning they are being advised to return if possible later before the stations close at 10pm. We apologise for the problems."
Among those affected by the problem was V3 publisher and Barnet resident Tom Wright.
"This morning I was nearly turned away from a polling station," he said.
"I've never brought along my polling card. Today, Barnet have listed Christelle Rogy as resident at my address. My wife is also not listed. They had to call through to the council to check me against council tax. And they are having to make hand written notes of name and address."
Even councillors have been unable to cast their votes, with reports that Barnet Council cabinet member Dean Cohen was turned away from voting in Golders Green.
At this point the exact cause of the glitch is not known, but Barnet council is no stranger to controversy as a result of its "outsource first" policy, which has seen many of its core service handed over to Capita.
In 2012, the Conservative-run council awarded a 10-year £320m contract to the outsourcing giant to run a wide range of council services, including the call centre, human resources and IT. More than 400 jobs were transferred to the private-sector firm or lost in redundancies.
Barnet is not the only council in the news over electoral controversy today. Bradford City Council has asked the West Yorkshire Police to investigate allegations of electoral fraud.
V3 has contacted Barnet Council for comment.
A Capita spokesperson has said that while the company operates a call centre to handle enquiries in relation to the electoral system in Barnet and is involved in administering postal and proxy voting it was not responsible for the problems described in this article.
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