Microsoft has issued a recall for hundreds of thousands of faulty power cords for several models in its Surface range of tablets after concerns about overheating.
As revealed earlier this week by a report on Channelnomics Europe Microsoft has issued the recall voluntarily for any charger sold with the Surface Pro, Surface Pro 2 and Surface Pro 3.
It applies to any model sold before 15 March 2015 in the US and Canada and before 15 July 2015 in other markets where Surface is sold.
The recall has been issued owing to a risk that the cords could overheat and possibly catch fire, although there are no reports of this happening.
"If the cord is wound too tightly, twisted or pinched over an extended period of time there is a potential risk for the AC cord that connects the power supply unit to the electrical socket to overheat," Microsoft said in a statement.
"While there are no reports of serious injury, a small number of our customers have reported this issue and we are taking action to address it by making free replacement cords available to all eligible customers."
The newest Surface Pro 4 and Surface Book devices are not believed to be affected.
Eligible customers wishing to obtain a replacement can apply via a dedicated Microsoft Surface power cord website.
"If you bought a Surface Pro, Surface Pro 2 or Surface Pro 3 in the above timeframe, we recommend you get a free replacement AC power cord from Microsoft as soon as possible," the company said.
Affected customers will also be advised to dispose of or recycle their existing power cords safely and in accordance with local regulations.
The first Surface Pro was launched in February 2013 and, despite sluggish sales and middling reviews, was followed by the Surface Pro 2 in September 2013 and the Surface Pro 3 in 2014, which brought notable improvements to the range.
The Surface devices hasve garnered increasingly positive reviews over time. The latest Surface Pro 4 and Surface Book are generally regarded as the best models yet, and seen as true challengers to Apple's top-end iPad and MacBook devices.
Overheating concerns are a common problem for tech companies. Last year EE was forced to issue a recall for all models of its PowerBar chargers owing to the risk of fire.
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