Cardiff City Council is undertaking a three-year project to move its IT system into the cloud to bypass budget cuts, and has opted to use SAP's HANA Cloud Platform.
The aim of the project is to move away from legacy IT systems that prevent the council's 15,000 employees working together across departments and results in inefficiencies and duplication of data.
It is hoped that this approach will reduce the need for people to interact with the council in person, resulting in a speedier delivery of services and a reduction in administration costs, something the council wants to pursue given that it faces £120m in budget cuts over the next three years.
The large majority of the cloud implementation will be handled by SAP, which will provide the Cloud for Customer service paired with the HANA Cloud Platform to create an online portal for Cardiff's citizens to access council services.
Ross Maude, senior enterprise architect at Cardiff Council, explained the cloud migration fits the public service mandate of doing ‘more with less', and gives Cardiff the opportunity to move into the digital age while making long-term financial savings.
"The services we provide are important for everyone from the elderly to university students and public sector workers, and ensuring we're still able to maintain the level and quality of service we have today despite our financial pressures is crucial," he said.
"Our relationship with SAP means that together we're able to implement an integrated cloud-based [infrastructure] that brings all our systems together and allows us to focus on the growing needs of Cardiff residents."
Details regarding the cost of the cloud migration were not revealed, but the deal with SAP was carried out directly by the council and not through the government's G-Cloud framework set up to make the procurement of cloud services a straightforward process for the public sector.
This once again raises questions over the lacklustre G-Cloud sales being made through the framework to councils. Cardiff Council is not alone in its cloud migration efforts, though, with Peterborough Council using cloud tools from Amazon Web Services to overhaul its IT estate.
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