Azzurri has added a mobile device management (MDM) tool to its Intelligent Cloud Optimised Network (Icon) suite of cloud products for businesses.
The Icon Mobilise tool is designed to help firms grappling with the bring-your-own-device (BYOD) trend, by allowing them to install policies and approve certain apps, while outsourcing the management of the tool to Azzurri.
Paul Fawcett, product manager for Mobility at Azzurri, told V3 the firm is seeing a growing trend of firms moving away from just using BlackBerry devices to all kinds of phones, including Android smartphones.
At the same time, pressure on IT teams means that setting up and maintaining such software is becoming more time consuming, so Fawcett said a cloud-based tool that can be outsourced should suit many firms' needs.
“We saw that customers wanted to get away from the old model of using these tools [on premise] as they often don’t have the IT skills, time or budget to install and manage them,” he said. “So with this they can come to us and discuss their needs and we can help them set up and maintain the system.”
The tool comes with two levels of support: foundation and enhanced. The former covers the setup and support for users, while the latter also offer enterprise app store controls.
The service can be used for between 50 and 10,000 devices, and Fawcett said only last week a beta customer asked for 100 Android devices to be set up on the service with certain applications, as the shift from BlackBerry continues. “A lot of firms when they have new purchasing decisions choose not to deploy new BlackBerry devices but instead allow other devices to be used, like Android,” he said.
The service is fully available from Monday, with pricing based on a per-user, per-device basis depending on a firm's size.
The release follows on from last month’s Icon Communicate unveiling, which offers IP telephony, unified communications, presence and contact centre services hosted in the cloud.
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