BlackBerry has made its BlackBerry Enterprise Service (BES) 10.2 update available for customers around the world to download, with several new features added.
The firm said a number of customers including Morgan Stanley and Boeing had already tested the new tool under its Early Adopter and Beta programs, while there are now 30,000 firms using its BES platform worldwide.
The new update includes several key features around mobile device management in order to help firms manage the bring-your-own-device (BYOD) trend, especially as the use of Android and iOS devices grows within enterprises.
The new features include the ability to create Secure Work Space containers on iOS and Android devices where corporate apps and data can be siloed from personal data. The Secure Work Space also now has iOS 7 support for background email sync.
BlackBerry also said it has added a self-service portal that is designed to let staff perform their own device management. Finally, the BES platform can now handle 100,000 devices per domain, across any device, which should reduce the cost for large-scale deployments, BlackBerry said.
Stephen Bates, head of the Enterprise Business Unit at BlackBerry, said the focus on meeting the needs of Android and iOS users would help appease its customers and differentiate the firm in the market.
“We enable any organisation or government agency to manage iOS, Android and BlackBerry devices without compromising security,” he said.
“We’ve achieved this with an end-to-end multi-platform solution that’s secured at the device, server and network layer. And now BES10 version 10.2 provides even more tools to help manage BYOD environments and achieve cost efficiencies.”
The update comes amid ongoing challenges for BlackBerry as its power in the device market has waned dramatically. The firm recently attempted to sell itself off for around $4.2bn, but in the end it settled for a $1bn cash injection while a new CEO, John Chen, was brought in.
Some have seen the move into software services and device management tools, such as BES 10, as the route to survival for BlackBerry, as enterprises continue to respect its brand for their core requirements.
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