Salesforce has announced a new tool designed to allow IT teams to regain greater control and flexibility over the specific apps staff in different departments should be using.
The Private AppExchange service follows a similar model to the AppExchange tool, which allows employees to access other services within the Salesforce environment. However, the new version allows IT teams to specify the apps staff can use.
It also allows for greater customisation by letting firms have their own branding and logos within the tool. Folders can also be created for different departments such as HR, sales and marketing so staff know which apps they should be using.
Sara Varni, the senior director of AppExchange at Salesforce, said providing firms with a dedicated environment to manage staff use of apps would help the companies become more efficient.
“We’re providing a one-stop shop for firms to distribute apps to end users for both web and mobile use. IT can now organise it in such a way that will make it easy for staff to access the right applications,” she told V3.
Varni likened the model to that of the Apple App Store, but with IT playing the role of gatekeeper to the types of apps that are accessible to each staff member.
“We want to make it as easy to use in the corporate world as it is in the consumer world,” she said.
The service also has Salesforce’s Chatter tool built in so staff can leave comments and feedback on the apps they are using or request additional functionality, all from within the console.
Salesforce Private AppExchange will be made available with support for web and mobile apps on 1 November, with wider support for desktop apps due in early 2014. No specific pricing information was given but it is likely to follow a per-user model, similar to other Salesforce services.
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