Spiceworks has unveiled the latest release of its IT-management platform, adding mobile device management (MDM) capabilities as its major new feature, alongside updated inventory scanning and helpdesk enhancements.
Available now, Spiceworks 7 adds MDM capabilities through a partnership with mobility specialist Fiberlink that offers Spiceworks subscribers access to a subset of features of its MaaS360 cloud-based mobility-as-a-service suite.
The move, first announced at the firm's SpiceWorld event in May, means Spiceworks users are gaining inventory and monitoring tools for mobile devices at no extra cost, with the option to upgrade to a paid-for version of MaaS360 for additional mobile security and management capabilities.
Fiberlink's platform supports a range of mobile devices, including iPhone, iPad, Android devices, Windows Phones and BlackBerry smartphones.
Spiceworks itself is a systems management, inventory and help desk application that is free to use, with the company funded by displaying adverts from IT vendor partners. Aimed chiefly at small-to-medium enterprises, Spiceworks also links users via an online social network offering community technical support, leading to it being dubbed the "Facebook for IT".
The tool runs on Windows, but discovers Windows, Unix, Linux and Mac OS X endpoints as well as routers, switches and applications operating on the network.
Spiceworks 7 includes updates to these inventory and scanning capabilities, Spiceworks said. The inventory application now gives IT professionals more options to customise the process, while new scanning workflows help IT departments to discover and add hard-to-decipher devices to their inventory, the firm said.
Other areas addressed include the helpdesk functions, which now offer the ability for tickets to be updated in real time by multiple IT professionals working to resolve an issue. Spiceworks' cloud service discovery capabilities, introduced in version 6, have also been expanded with customised watch lists to alert admins when specific cloud services are being used and by whom.
Spiceworks co-founder and chief executive Scott Abel hailed version 7 as a major milestone for the IT management platform.
"From mobile-device management to cloud-service detection and everything in between, Spiceworks 7 is designed to make the lives of IT professionals that much easier," he said.
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