Google's cloud applications have saved UK-based online takeaway giant Just Eat from an IT meltdown following the firm's fivefold growth in a little over two years, according to the site's head of IT services.
Writing on Google's Enterprise blog, Just Eat's head of IT services Martin Russell revealed that when he joined the company in November 2010, it was in the midst of "one too many IT outages".
Since then the company has gone from employing 200 people to over 1,000, with customers in 13 countries and 38,000 takeaway establishments worldwide using Just Eat's web and app-based mobile ordering systems.
"The time and resources we wasted dealing with the upkeep of our email solution was getting out of control," he explained. "I started exploring email alternatives and the cloud was a secure and scalable solution. When I looked into Google Apps, I was really excited about how collaborative, flexible and secure all the tools were. At £33 per user, Google Apps was also the most cost-efficient solution."
Russell said Google's services had taken away a lot of the stresses caused by the firm's previous solutions, recalling cold sweat-inducing worries about IT systems. "I don't have to wake up at 5am anymore to make sure our email is up and running, or rush to restart the server because the system is down," he recalled.
Initially just using Google's Gmail services, Just Eat now utilises the full set of Google's Apps suite, with employees in multiple locations keeping in touch via Google Hangouts, with Google+ taking over the firm's previous internal social network. Google's document-editing and file-storage service Google Drive has also been adopted, which, according to Russell, reduces the worry of file recovery when devices are lost or stolen.
"Google Apps have saved us massive amounts of time, made our work environment much more collaborative and flexible, and have taken a lot of the stress out of my job," he concluded.
Last week, Google boosted the enterprise credentials of Google+ by adding its new Domains API, allowing systems administrators to assign specific users to domains, allowing more efficient collaboration between employees working on groups.
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