Samsung’s Galaxy S4 smartphone, set to hit the market on Saturday 27 April, will not ship with its Knox business support activated, the firm has confirmed.
The service allows users to partition their services into separate work and home areas on the phone so sensitive corporate data can be kept apart from personal information, allowing for management capabilities such as data wipe, without affecting user content.
However, it has been unclear when the service would be available on devices, and The New York Times has received confirmation the device will ship with the service built-in, but it will not be activated until a later date.
“All the Knox framework components come standard on the device, with full-feature activation by solution providers and distribution channels to become available at a later date,” the company said.
V3 contacted Samsung for comment on why this was but had received no reply at the time of publication.
The lack of support from the off will be a hinderence for Samsung as it seeks to rival Apple in enterprise markets by trying to prove its device, running on the Android platform - known for numerous security issues - is good enough for corporate use.
The firm has touted Knox as a rival to BlackBerry's services and is clearly keen to take market share from the Canadian firm, but may struggle to do so if its Knox service continues to be delayed, for no clear reason.
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