Moxie Software has stepped up competition with rival social software firms such as Microsoft Yammer and Jive by offering its fully fledged enterprise collaboration platform free of charge.
The Collaboration Spaces platform was released by the firm in March last year, offering customers integration between their customer communication channels and their internal employee collaboration tools. Now customers will only be required to pay for Collaboration Spaces if the tool needs to be integrated with their specific business processes.
The free edition of platform will contain no limit on the number of users, and will offer businesses access to Moxie Software's online resources, including training, best practices, use cases and how-to-videos.
"We are delivering for free, a full-featured enterprise social application that companies can use indefinitely," said Tom Kelly, Moxie Software chief executive.
"Unlike Jive Software and Yammer, we haven't imposed any limitations on the number of users, features or time of our free product. CIOs should not write a check for Jive Software or any of our competitors without trying Moxie's Collaboration Spaces."
Moxie Software said 30 enterprises had already registered for the free platform offering.
Collaboration Spaces offers businesses a customer relationship management (CRM) type of social software, allowing employees to interact with clients through communities, chat, email response alerts and co-browsing capabilities, as well as integration with sites like Twitter. This CRM software then integrates to the Moxie Software internal employee collaboration platform, similar to Jive and Yammer, allowing employees to collaborate through activity feeds, wikis, groups and projects.
Recently Yammer told V3 about plans to integrate with Microsoft SharePoint as early as this summer, but said that Lync and Skype integration could still be a way off.
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