The Royal Bank of Scotland (RBS) and Natwest have said banking services are back online after overnight IT issues left customers unable to access cash for around three hours.
The firm has not confirmed what caused the outage but V3 understands it appears a hardware failure was at the root of the problem. We've asked for more details and will update the story as information comes through.
RBS has issued an apology for the inconvenience to its customers, and promised that all systems are now back to normal.
"We are disappointed that our customers have faced disruption to banking services for a period this evening, and apologise for that. All services are now running as normal again," said a spokesperson.
"If any customers are having continued difficulties please call on 0845 7242424 if an RBS customer or 0845 7888 444 if a Natwest customer so we can resolve their issues."
The bank suffered similar outages last summer. That outage, which took days to resolve, was reportedly due to a failed CA-7 scheduling subsystem.
The outages happened just after hacktivists announced plans to launch another series of distributed denial of service (DDoS) attacks against financial institutions in the US.
The group posted a statement on Pastebin claiming the attacks designed to protest the portrayal of Muslims in the "Innocence of Muslims," YouTube movie trailers.
The Site Down service reported that PNC Bank, Wells Fargo, Citibank, Bank of America and a number of other unnamed major banks systems suffered outages following the announcement.
Prior to the recent outages hacktivists had hit other financial institutions including HSBC with DDoS attacks at the end of 2012.
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