UK social software developer Huddle has announced that it has achieved the ISO 27001 standard for its suite of collaboration products, ensuring customers are guaranteed a certain level of security on the services they use.
The internationally recognised ISO 27001 standard for information security governance certifies that a provider's system protects its information and that of its customers, and is used by firms like Google to benchmark the security of its services.
Huddle's certification covers all its service provisions and back-office functions within and relating to its cloud collaboration and content management services for enterprises.
Chief executive of Huddle, Alastair Mitchell, told V3 that as the use of cloud computing systems continues to grow among enterprises and the public sector, gaining such certifications is vital.
"As more content is moved online, including sensitive information, so workers can collaborate on this data and so forth, we need to demonstrate we are capable of securing data, looking after documents and delivering services to thousands of people," he said.
"We already have numerous other standards we conform to and have high-level customers like Nasa and UK government bodies, but with ISO 27001 it will make it easier to show firms we can handle their requirements."
Mitchell revealed the firm had been working towards the certification for a year, preparing for the vetting processes, which not only cover technical specifications but issues around staff management, hiring and redundancy systems, to ensure the right culture around data protection exists.
Ovum principal analyst Richard Edwards told V3 that achieving ISO 27001 certification was a good move by Huddle, and underlined the importance organisations are now placing on approved security structures to protect data when assessing IT suppliers.
"Business managers are now taking responsibility for information security management and not just leaving it to the IT department," he said, adding that such non-IT executives would naturally be more comfortable dealing with providers that hold a certificate that demonstrates they take security very seriously.
"The awareness of ISO 27001 is increasing all the time, particularly in the US. In the past the number of companies [in the US] with the accreditation was very low, far below other nations like the UK or Japan, but it's growing now because people realise the importance of security of corporate data," Edwards added.
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