GOTHENBURG: Firms mobile strategies are being stymied over security concerns, with IT departments unwilling to expose business applications to remote access controls, according to analysts.
While firms have been more than happy to let users access email and collaboration tools via mobiles, access to business-critical systems is far more circumspect, said Jason Andersson, a programme director of analyst house IDC.
“So while firms recognise that mobile investments can help drive productivity, lower costs, improve data quality and help grow the business, many are just not willing to open up their core systems to this way of working,” he said.
According to IDC research, almost half of firms have yet to finalise strategies for mobile access to ERP systems, with a third citing security concerns as the major barrier to mobile deployments.
The results were presented at the IFS World conference in Sweden, where 1,000 users of the Scandinavian ERP vendor had assembled.
At UK engineering giant Babcock, the difficulty of securing end users devices, data in transit and having the process certified means there's little scope for providing mobile access to business systems, Tim Welburn, IT director for Babcock Marine, told V3.
“We have customers dealing with classified information. There's just no way we can give access to such sensitive data for people using their iPhone,” he said.
To balance the business demand for mobile access with security concerns, IT chiefs need to explore which part of their systems may have lower security requirements than others, said IFS chief technology officer, Dan Matthews.
“There can be huge business benefits to mobile, so it's a case of finding what process are a good fit,” he added.
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