Cisco is issuing an update to its enterprise collaboration and WebEx conferencing lines in what the company says is a new approach to its cloud computing strategy.
The update will see the company look to expand its unified communications, Telepresence and customer collaboration platforms by partnering with service providers to provide the services to enterprise users.
Cisco cloud collaboration application technology group general manager Murali Sitaram said that the companies is looking to enable service providers to offer specialised, yet scalable and robust communications services such as call-centre hosting to customers in their local markets and regions.
"Not only can a customer deploy all these things on premise, they can move to a service provider, the don't need to worry about communications," he explained
"We think communications can become a service, that is what this is all about."
Additionally, Cisco will begin offering its WebEx meeting platform as an on-premise solution. The WebEx Meetings Server platform will be designed to be hosted in the datacentre through on-premise and private cloud deployments.
The moves come as part of what Cisco sees as a move by companies away from centrally-hosted cloud services and towards locally-based or private cloud platforms.
The company believes that in highly-secure environments or areas where governments require heavy access and monitoring controls, on-premise tools and local providers are far better suited than globally-based platforms.
"There are some countries and businesses that will never go to being SaaS clouds," Sitaram said.
"In the past we have left money on the table by not going after these opportunities."
Cisco is hoping to cement its position as one of the main players in the video conferencing space as the market increases in competition with Microsoft's deal for Skype and recent updates from Polycom underlining the interest in the market.
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