Research in Motion (RIM) has claimed that all services are now fully operational after an outage on its network left some customers without data services for around six hours.
The incident first came to light at around 6am on Friday morning when the firm admitted that customers across Europe, the Middle East and Africa were suffering a loss of services such as email and BlackBerry Messenger.
Vodafone confirmed customers on its network were affected, with some corporate customers telling V3 they were seeing a loss of services. However, the incident did not seem to affect O2 or EE customers.
In a statement sent out at around 12:45pm RIM said it had solved the issue, but gave no indication as to what had been the cause of the problem.
"Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally, it said.
The incident, although short-lived, will prove yet another frustration for BlackBerry as it attempts to stem a loss of customers away from its devices to rivals such as the iPhone, a slew of Android devices and the growing challenge of Windows Phone 8 devices.
The fact the issue occurred on the same day the iPhone 5 went on sale to huge clamour from the public only adds more irony to RIM's predicament.
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