Mobile and communications software developer Nuance has unveiled Nina, a voice-recognition and personal assistant platform for iOS and Android devices.
The company said that the Nina tool will be made available to developers as a software development kit (SDK) in both US and UK English.
Nuance said that the platform will allow mobile software developers to add both voice recognition and vocal command features to applications such as customer service apps and personal banking tools.
In addition to the SDK components, Nuance will offer a stand-alone version of the Nina software as well as a cloud-based service.
"Nina is a watershed innovation for the automated customer service industry, not only because it brings the virtual assistant directly into an app, but because it raises the bar through its level of interactive dialog and language understanding," said Nuance enterprise division executive vice president and general manager Robert Weideman.
"Nina provides our customers a major competitive differentiator by enabling more successful self-service through their mobile apps."
Once maligned for their poor speech recognition and limited functionality, voice-command and personal assistant platforms have grown in popularity in recent years. Apple has pitched its Siri personal assistant as a focal point for the company's iOS platform and iPhone handsets.
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