Microsoft has attempted to assuage users' concerns over a possible licensing issue with the OnLive virtualisation service for tablets.
Microsoft said that it would be working with OnLive to resolve legal issues related to its virtual desktop infrastructure (VDI) products.
OnLive recently launched a service which allow users to remotely access and run virtual Windows machines on iPads and Android-based tablets.
Microsoft has subsequently said that its Service Level Provider Agreement (SLPA) would not allow service providers such as OnLive to offer Windows 7 desktop systems as a hosted service.
"It is important to note that SPLA does not support delivery of Windows 7 as a hosted client or provide the ability to access Office as a service through Windows 7," Microsoft corporate vice president of worldwide licensing and pricing Joe Metz said in a blog post.
"Office may only be provided as a service if it is hosted on Windows Server and Remote Desktop Services."
The licensing issue was first brought up by analyst firm Gartner, which warned customers that the legal uncertainty of the service could pose risks for users.
Microsoft, however, said that it would be working with OnLive to make sure that the tablet service would conform to its licensing requirements.
"Some inquiries about these scenarios have been raised as a result of recent media coverage related to OnLive’s Desktop and Desktop Plus services," Metz said.
"We are actively engaged with OnLive with the hope of bringing them into a properly licensed scenario, and we are committed to seeing this issue is resolved."
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