IT management firm ManageEngine has added an iPad console to its IT360 management platform, enabling IT staff to get a critical overview of their IT dashboard when using one of Apple's tablet devices.
The new capability, which enables real-time monitoring and managing of an organisation's IT infrastructure, is delivered through an extension of the existing web-based IT360 management console, rather than a native app.
This has been adapted specifically to the iPad screen, with support for touch input and for rotating the device to give a horizontal display.
"The iPad is dominant in the tablet market, so delivering this on the iPad first was the right move," said Raj Sabhlok, president of ManageEngine's parent company, Zoho.
However, he said that ManageEngine was looking to provide similar capabilities for Android devices in the near future, and intended to update both mobile versions at the same time afterwards.
IT360 is ManageEngine's integrated IT management platform, enabling administrators to control both IT operations and service management using a single dashboard that can be customised for each organisation's business processes.
"With today's release, we're taking that critical information, critical business views, and we're putting that on the iPad, so you can take that with you anywhere and be able to visualise your infrastructure and see key alarms," said Sabhlok.
Administrators can also interact with the service helpdesk and respond to any developing situation directly from the iPad, he added.
Because the iPad interface is an extension of the existing IT360 management console, it is delivered from the ManageEngine server and users do not need to install a native client.
Customers will get the iPad functionality as an update to iT360 at no extra cost, according to Sabhlok.
"We see mobile apps as key part of the IT infrastructure. People aren't tethered to their desktop anymore, and IT in particular is now a 24x7 job, so you've got to have the tools to do the job anywhere," he said.
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