The government has warned businesses that internet and mobile access is likely to be impeded during the Olympic Games in July and August due to the extra pressure placed on the inner-city infrastructure.
In a newly-published guide ‘Preparing your business for the Games' [PDF], the government suggested that internet services will be slow during the Games, and has not ruled out service blackouts, as an unprecedented number of people access services.
It has also been suggested that data caps could be introduced during this period to help.
"ISPs may introduce data caps during peak times to try and spread the loading and give a more equal service to their entire customer base. However, this has not yet been confirmed by these ISPs and we hope to have more information nearer to Games time," the guide noted.
Pressure is also going to be placed on the mobile infrastructure, although voice and data communication is unlikely to be affected.
"Additional capacity and coverage for mobile phone networks is being put in around Games venues. This will overlay the existing coverage provision and existing customers can expect a ‘normal' service during Games-time."
"However, at times of peak demand it is unavoidable that mobile networks
may be slowed down by higher volumes of traffic. Voice, email and low-data traffic are unlikely to be affected, but it may be difficult to download larger content such as files or images," the guide suggested.
Businesses are advised to contact their ISPs and mobile networks to discuss agreements and how they plan to handle their respective networks during the Games.
Public transport is also set to be affected, with millions of additional trips expected. Firms are encouraged to be flexible by allowing home working or changing regular work hours, to avoid peak congestion.
In the run-up to the Games there are 50 free workshops available to firms with fewer than 200 employees that are close to Olympic venues. These workshops will aim to prepare SMEs for any disruption.
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