Microsoft has announced that an update to its Dynamics CRM platform will provide users with mobile access to customer data from Windows Phone 7, iPad, iPhone, Android and BlackBerry mobile devices.
The support is coming in the Q2 2012 service update for Microsoft Dynamics CRM with a new feature called Microsoft Dynamics CRM Mobile.
This will provide access to the complete functionality of the platform on virtually any device via a new cloud-based, cross-platform, native mobile client service, Microsoft said.
"In today's hyper-connected world, customers need to be able to access their business-critical data on the device of their choice from wherever they are," said Dennis Michalis, general manager for Microsoft Dynamics CRM.
Microsoft Dynamics CRM Mobile will be available at a starting price of $30 (£19) per user per month and will permit each user to access the service from up to three different devices.
In addition to the mobile support, the Q2 2012 service update also adds to the social functionality Microsoft added last year, with enhanced Activity Feeds including the ability to "Like" and "Unlike" posts in feeds. It will also extend browser support to include Internet Explorer, Chrome, Firefox and Safari.
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