Countless Skype users have been disconnected from their accounts today after the VoIP provider suffered yet another outage.
The problems started at around 11.30am, according to Skype customers, and this was followed by message from Skype on Twitter saying that it was aware of "a small number" of users having problems.
"We're investigating the cause, and hope to have more details to share soon," said a post on the Skype Twitter account.
A couple of hours later, Skype's social media communications manager Peter Parkes said in a blog post that the situation is improving.
"We are continuing to address today's problems, and are seeing indications that the situation is improving," he said.
"If you were disconnected from Skype earlier, you shouldn't need to manually sign back in to Skype. It should reconnect automatically when it's able to do so."
Skype blamed today's outage on a "configuration problem".
Twitter users are continuing to complain about the situation. "A 'small number' of users seems like almost everyone I know on it," said Twitter member Blueliner.
Skype's last outage at the end of May meant that the firm had to release a new version of its Windows client software to address the glitch.
Microsoft announced plans in March to buy Skype for $8.5bn in a deal which will see the VoIP firm's technology supporting Microsoft devices like Xbox and Windows Phone and integrating with services including Lync, Outlook and Xbox Live.
Skype will become a separate business division within Microsoft, and Skype chief executive Tony Bates will become president of the Microsoft Skype Division.
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