Customers trying to pre-order the iPad 2 have been complaining that the Apple web site is suffering from errors that have delayed the process.
Users on the iPadforums.net forum said that, when they tried to place their order for the iPad 2, they were unable to complete the order.
"Error after error. I sometimes get as far as confirming payment, but get blocked by another error message," said one user, majura.
Another, samch, said that they had tried ordering through a variety of different devices and had the same problem, concluding that the issue is with the web site itself.
"I can get as far as processing then I get the error - I have tried ordering with iPad and phone as well as PC. Keep getting the same thing. In the http:// part of the address bar it's red with a line through it so must be a web site problem," they said.
Users also complained that ordering online means a wait of between two and three weeks for the device, with samch noting that the estimated arrival date for their order, when it was finally processed, is 26 April, a full month after the order was placed.
Despite these issues, Apple is still set to record huge sales of the iPad 2. Peter O'Donoghue, head of Deloitte's technology practice, argued that the business case for tablets like the iPad 2 is now firmly established.
"People are increasingly talking about tablet computers as a work tool and the business market could represent 40 per cent of the tablet market in 2014; in 2011 it should be 25 per cent of the market," he said.
"The virtues of tablets - easy to use, virus-resistant and portable - are enormously appealing to businesses. Deloitte's research suggests that millions of units will be shipped to retail, hospital, military and the banking market."
However, O'Donoghue added that tablets are unlikely to signal the end of other devices, notably laptops, in the business space.
"Our view is that laptops and netbooks are likely to remain in strong demand for years to come. For most people, the tablet will end up complementing their laptop, not replacing it," he said.
"Tablets fare less well when building spreadsheets or creating presentations. They will also tend to have less processing power."
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