Intuit has said it will refund users of its MacInTax tax preparation software if they end up being penalised by their tax office due to a glitch in the package.
But the financial software supplier claims that nobody has complained so far about the problem, which affects only about one per cent of its tax software users. The bug, it attests, is limited to users who file their tax returns electronically using the Apple Macintosh platform.
Jacqueline Maartense, Intuit?s UK managing director, said a problem arose if users changed information in their tax return form, after having signed it off. The package issued no warning that they had to save the changes they had made, but if they did not do so, they would end up sending the unchanged form.
?This only affects electronic filers, but Intuit has a 100 per cent satisfaction guarantee, so if a customer suffers penalties as a result, we have offered to pay. But, we don?t expect it to be a big liability because it doesn?t affect many users,? Maartense said.
Nvidia brings Turing microarchitecture into the high-end gaming segment
Did you make the shortlist for the UK's most respected IT event?
Latest Tesla news: Tesla share price continues to fall after Saudi Arabia's sovereign wealth fund is linked to investment in rival
SEC 'probe' takes its toll on Tesla as new research suggests that Tesla loses $6,000 on every $35,000 Model 3
RTX 280 Ti will come with 11GB of fast GDDR6 video RAM with a 352-bit memory bus offering 616Gbps