Antivirus software house Symantec faces a class action lawsuit over its policy of charging for upgrades to ensure Year 2000 compliance.
The suit was filed in Santa Clara yesterday by prestigious US law firm Milberg Weiss Bershad Hynes & Lerach, on behalf of all customers who bought the flagship Symantec product, Norton Antivirus, before version 4.0.
It claims that versions of the product prior to version 4.0, which was introduced in September last year, cannot recognise dates from 2000 and so are ?defective?. Unlike many software houses, Milberg Weiss says, Symantec is charging customers to upgrade to release 4.0 to address the Y2K problem, rather than providing corrections free of charge.
This, it claims, breaches ?implied warranty?.
Symantec said it would comment once it has conducted a full review of the lawsuit.
Although the software industry is rife with Y2K-related lawsuits, this is one of the most high profile in the US, both in terms of the large installed base of the product and the renown of the law firm.
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