Hewlett-Packard's new president and chief executive, Carly Fiorina, has acknowledged the company's weaknesses and promised it would be focused on the wider picture rather than worry about the nitty gritty of technology.
Speaking to a packed auditorium at HP World in San Francisco on Tuesday, Fiorina said: "Sometimes we've been accused of doing too many different things. You deserve our focus. We will focus on the total experience you get from us. We owe you a clear vision and we will focus on executing well."
She also acknowledged that HP staff have been accused of being too concerned about the company's stock price than striving to address customers' needs. "We will create reward metrics that will meet with your motivations," she told the audience of HP users.
Fiorina, whose brief appearance came at just a month into her new job, was introduced by her predecessor, Lew Platt. He said it was the board's unanimous decision to choose her for the role against a range of external and internal candidates, one of whom is believed to have included Ann Livermore, president and chief executive of HP's enterprise computing division. It was Livermore's keynote session that was used to introduce Fiorina.
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