Microsoft has announced an extended version of its premier support package for enterprise customers.
Premier Ultimate will offer unlimited support for a fixed price, rather than the premier support package which is provided on a per-incident or per-hour basis.
Microsoft will also provide a roadmap for customers to help them gain the " ideal IT environment".
"Microsoft will take a direct stake in customers' IT health and deliver unlimited problem resolution services for a fixed price, providing clarity, predictability and simplicity while helping to improve IT quality and reliability," said a Microsoft spokesperson.
Premier Ultimate is now available to all customers worldwide.
Connexin drops out of Ofcom auction due to start next week
SwiftKey users now send two billion emoji every week
Recruitment plans are 'most ambitious ever', claims Openreach HR director Kevin Brady
Samsung's under-the-hood improvements separate the S9 from the pack when it comes to the display