Microsoft has announced an extended version of its premier support package for enterprise customers.
Premier Ultimate will offer unlimited support for a fixed price, rather than the premier support package which is provided on a per-incident or per-hour basis.
Microsoft will also provide a roadmap for customers to help them gain the " ideal IT environment".
"Microsoft will take a direct stake in customers' IT health and deliver unlimited problem resolution services for a fixed price, providing clarity, predictability and simplicity while helping to improve IT quality and reliability," said a Microsoft spokesperson.
Premier Ultimate is now available to all customers worldwide.
Cotton seedling freezes to death as Chang'e-4 shuts down for the Moon's 14-day lunar night
Fortnite easily out-earns PUBG, Assassin's Creed Odyssey and Red Dead Redemption 2 in 2018
Meteor showers as a service will be visible for about 100 kilometres in all directions
Saturn's rings only formed in the past 100 million years, suggests analysis of Cassini space probe data
New findings contradict conventional belief that Saturn's rings were formed along with the planet about 4.5 billion years ago