Xerox launched a knowledge management consultancy service for high-tech and telecom companies in Europe last week.
The company also unveiled new software in the US.
Xerox Europe's president, Pierre Danon, announced the consultancy service at a customer show in Paris. Xerox plans to use the consultancy to sell its new range of document management software, in April.
"Knowledge has become a key new asset for business," Danon said. "And 46% of it is in paper and electronic documents. Xerox is a document company, and so it is looking to get at that 46%."
The company is working with current partners - including France Telecom, Fiat and Rover - on knowledge management projects.
Mike Mager, senior research analyst at the Butler Group, said of Xerox's European moves: "Xerox is basically following the line of companies like IBM, by moving away from software and hardware and (increasing) its consultancy.
It is a logical progression."
In the US, meanwhile, the first software from Xerox's Document Portal Business Unit was released.
Xerox said its Resume Management System and Invoice Tracking software will enable scanned documents to be put directly into Lotus Notes or Microsoft Exchange.
A spokesman for Xerox Europe said the Notes software is available in Europe now, and the Exchange version will be included in the consultancy programme in January next year. Xerox would not release pricing for the software, but did offer a figure of £500,000 for an average one-off company-wide installation.
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