The UK market for SAP-related services will grow from #150 million in 1996 to #320 million in 2000, according to a report by market research firm, Input.
While the provision of services is key to the continued success of the applications vendor, the market for services is currently worth 3.5 times more than the market for its product licences.
But, to succeed in this highly competitive market, particularly in the small business sector that SAP is increasingly targeting, service providers must reduce implementation times from the current average of 8.5 months and offer fixed price contracts.
They also need to increase the number of consultants on offer and acquire expertise in such third party products as Microsoft's Windows NT and its SQL Server database.
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