A hi-tech traffic phone service launched six years ago to give Washington motorists 'personalised' traffic reports is to fold due to lack of interest.
According to The Washington Post, local government spent $8m (£5m) on SmarTraveler, calling it an essential public service in a region plagued by traffic jams.
Motorists could punch in a number and the SmarTraveler computer would tell them of any problems on their particular route.
Technology experts said the failure of the service highlights the data gap that has made delivering complete real-time traffic information difficult.
Most of the system's few users were unwilling to pay extra for personalised traffic email or pager alerts, which was another key source of revenue.
In a region of 5.4 million people, SmarTraveler averaged just 12,000 phone calls and one million website hits per month in 2000.
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