London's transport system is to undergo a major overhaul of its back office systems in a £29m project due to go live by the end of this year.
London Underground Limited and the capital's transport body, Transport for London (TfL), have signed a joint £29m, 10-year deal with technology consultant Axon to introduce a unified back office system.
"The introduction of the new integrated system will dramatically improve our efficiencies and benefit all of London's commuters and visitors," said Jay Walder, finance and planning director for TfL, in a statement.
Human resources, financial and procurement software from SAP will be used to replace the 30 bespoke and ageing mainframe systems that are currently used.
The rationalisation of these systems is intended to improve cost management and to provide self-service options for staff.
Simon Etherington, service industry account manager at SAP UK, said: "This provides the backbone for an integrated transport system. It will also help streamline business processes and reduce costs."
The roll-out will cover London's entire transport system including buses, the Docklands Light Railway, and many tube stations.
The first implementations will go live in April, with the project due for completion in November.
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