Only industry-wide alliances will be able to instil consumer confidence in online security and safeguard the future of e-commerce, Symantec chief executive John Thompson said at the RSA Conference in San Francisco.
"You would not want the company that is keeping your books to audit your books. That same logic should apply [to IT security]," Thompson said in a keynote at the security conference.
"You would not want the company that created your operating platform to be the one that secures it against a broad range of threats. By working together, we can untangle this conflict of interests."
But instead of building all-encompassing security suites, Thompson argued that companies should partner. Symantec, for instance, has agreed deals with vendors ranging from Accenture to Google and Yahoo.
"No single company is going to secure everybody. No company is so dominant or so all-knowing that they can provide the level of confidence needed throughout the entire online world," he said.
Thompson insisted that building consumer confidence in online security is " the single most important mission" to ensure further online growth.
"When consumers know that their identities will be protected and that their data is secure they will do more online," he said.
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