Lincolnshire County Council (LCC) has reduced the cost of putting services online by jointly developing portal projects with its outsourcers, intending to sell the solutions to other local authorities.
LCC is working with its outsourcing partners to develop internet portals that will allow staff to work remotely and make it easier for the public to contact their councillors.
The cost of these new developments is shared between the council and Hyder Business Solutions (HBS), with the possibility of selling the built solutions to other councils, said Judith Davids, IT and e-government manager at LCC.
The portal projects form part of LCC's outsourcing agreement with HBS. The 10-year deal, in which more than 1,000 LCC staff have transferred to HBS, has provisions for new developments as part of the contract.
Starting next year LCC is to develop an employee portal to make remote working easier for its 25,000 staff. The council is also planning to create a citizen's portal, making it easier to contact the council.
"With the success of the pilot scheme we see portals as key to our plans to address e-democracy," said Davids.
Earlier this year LCC set up a pilot scheme to develop a portal for their councillors, using mySAP Enterprise Portal software.
Initially, the council considered introducing a system for improving remote access for councillors.
Following the success of the pilot for 10 councillors, the project is to be rolled out to the other 67 elected councillors and eventually to all staff, said Davids.
Under the outsourcing agreement, LCC standardised their back office systems on SAP's financial and human resources systems.
A customer relationship management pilot is due to get underway in the coming months.
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