At least a quarter of iPhones fail within the first two years of use, according to figures released by independent warranty provider SquareTrade.
The figures are based on an analysis of over 25,000 iPhones covered by the company's care plans, and reveal that 25.6 per cent failed in under two years.
A breakdown of the figures shows that the majority of failures were the result of accidents, typically a cracked screen owing to the device being dropped, while 7.5 per cent suffered a hardware malfunction.
While a 25 per cent failure rate seems steep, SquareTrade's report said that this figure is significantly lower than a year ago, when a study found an expected failure rate of 33 per cent over two years.
Paradoxically, the report concludes that Apple has "created one of the most reliable smartphones on the market", yet SquareTrade offers no figures on failure rates for other handsets to back this up.
The company had not responded to our requests for further information at the time of writing.
However, a SquareTrade report from 2008 found that iPhone users reported a malfunction rate of 5.6 per cent during the first year, compared with 14.3 per cent for BlackBerry users and 21 per cent for Palm Treo users.
SquareTrade told V3.co.uk that the comparison refers to a second 2008 study. It sent us the following statement;
"Here, we see the evidence that malfunction rates in the first year (excluding accidents) is much lower for the iPhone than for Blackberry and Treo. At the one year mark, the overall failure rates including accidents were higher for the iPhone, but the overall failure rate at 1 year – 17.6 percent - was lower than the 23 percent overall failure rate for BlackBerrys at 1 year."
Cotton seedling freezes to death as Chang'e-4 shuts down for the Moon's 14-day lunar night
Fortnite easily out-earns PUBG, Assassin's Creed Odyssey and Red Dead Redemption 2 in 2018
Meteor showers as a service will be visible for about 100 kilometres in all directions
Saturn's rings only formed in the past 100 million years, suggests analysis of Cassini space probe data
New findings contradict conventional belief that Saturn's rings were formed along with the planet about 4.5 billion years ago