Telecomms is the sector facing the biggest challenge to develop its IT infrastructure to meet business demands, according to a survey of 100 large UK firms, published this week.
The 'IT Impact Survey', commissioned by software company Information Builders (IBI), suggests telecomms firms have the most ?need for speed?, and see integration of technology as a key issues that is yet to be addressed.
?The telecomms sector is fast moving and increasingly reliant on IT as part of its delivery mechanisms, unlike other sectors where the IT function is often ?back room',? said Pamela Pipe, marketing development manager at IBI. ?This accounts, in part, for why it has always been at the forefront of IT investment. Increasing competition in this sector appears to have sharpened this need to invest in IT even more.?
The survey was conducted by Benchmark Research, which interviewed senior managers and directors at 100 companies, each with more than 500 employees. Integration came out top as a priority for investment over the next two years. Well over half of the respondents - 68 per cent - are focusing on this area, while 61 per cent see application software replacement as critical.
When questioned about the Internet and Intranets, 35 per cent claimed to have a reasonably advanced strategy, while 39 per cent had just embarked on a project but were finding it hard going. A large 44 per cent felt that the technologies are difficult to manage.
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