Organisations are doing too little, too late about enterprise resource planning (ERP) according to Martin Butler, chairman of consultancy, the Butler Group.
He said: "The management of resources is an area that should have been addressed in many corporations long ago, and if it hasn't been addressed already, now is the time to do it."
Butler added: "Valuable resources [must] be freed to address the new frontline battle IT will face, namely ecommerce," he said.
The Butler Group's latest report, 'Enterprise Resource Planning', highlights the need for more effective supply chains, and how ERP relates to business processes.
It warns that companies will need to juggle resources to deal with different priorities over the next few years, not least, the business and technology requirements for the single currency, the Year 2000, and moves towards using call centre technologies.
Specific to ERP, Butler examined the cost and effort of ERP implementations; the trend for modular systems; and how workflow methodologies fit within the supply chain solution.
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