Pegasus moved quickly this week to allay reseller fears about the vendor's channel strategy, after it cancelled its annual reseller conference four days before the event was scheduled to take place.
A number of Pegasus resellers contacted Computer Reseller News to express their outrage at the two-day event's cancellation, which was due to start on Friday and outline the company's channel road map. About 150 resellers were contacted on Monday by Pegasus's new managing director Paul White, who took up his position on Monday. A new date for the conference has not been set.
This latest development came after it emerged that Chris Leak, former acting managing director at Pegasus, quit the firm last Friday, ending weeks of speculation regarding his future (CRN, 3 May). Only last week he resumed his former role as commercial manager (CRN, 10 May).
Resellers have expressed concern for their future following Pegasus's £52m acquisition by Freecom.net earlier this year. Fears that a large-scale channel cull was imminent were exacerbated when Freecom.net bought rival accounting software vendor Systems Union two weeks ago (CRN, 10 May).
One reseller, who asked not to be named, said: "I had my doubts when Freecom bought Pegasus, but now it is screwing it up big time. People are leaving Pegasus in droves and resellers are looking for an alternative product to sell. I almost wish that Sage had bought it."
John Dixon, managing director of reseller Computime and chairman of Pegasus support organisation Admit, said: "There is an (information) vacuum right now and it has got to be filled."
White, who arrived at Pegasus from Systems Union, said he regretted having to cancel the conference, but added: "I want to get a coherent plan together and present it to the channel.
I can't do that after four days in the job."
However, White said that a consolidation of Pegasus's channel was not part of the company's plans. "I don't know what has gone on in the past, but Pegasus is committed to the channel," he said. "I've got a proactive approach and I'll be contacting key VARs straight away."
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