The US telecomms authority began investigating Internet traffic on Thursday and America Online suffered two hours without email, depressing much-criticised Internet service providers even further.
The Federal Communications Commission (FCC) has begun looking at ways of stopping congestion on the information superhighway, and observers expect it to take action to limit what ISPs can offer.
The authority wants to create incentives for companies to provide faster telecomms connections. It also hopes to clear up arguments between telephone companies and ISPs over problems caused by the amount of traffic on telephone lines.
America Online, whose users are taking legal action against it for its slow service, suffered another blow this week when a power cut stopped its members? email facility working for two hours during Thursday morning.
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