An open letter published in a US newspaper has called on the chief executive of Sun Microsystems, Scott McNealy, to meet face-to-face with members of the Save-Solaris organisation.
Booked as an ad in the San Jose Mercury News, the letter, entitled "Shame on you, Scott", accuses Sun of taking developers for granted and betraying the trust of the Solaris x86 user community.
Specifically, the letter, which came in response to the indefinite delay of the Solaris 9 x86 product, said: "The customer community will not be satisfied until Solaris 9 x86 is available as a standalone product at reasonable prices and until management fully engages us as partners who share the same goal for Sun to be the leader in the technology industry for another 20 years."
John Groenveld, an associate research engineer at Pennsylvania State's Applied Research Lab and the author of the letter, said Sun has not replied to him either directly or in the three public forums in which most active members of the community participate.
"One editor quoted Bill Moffitt [Solaris product line manager at Sun] as saying he doubted Scott or any execs would be willing to debate Sun's track record in public," John Groenveld said.
"Bill's a great guy, but he's near the bottom of the organisation chart with the rest of Sun's engineers," he added.
According to Groenveld, Sun is pigeonholing Solaris 9 x86 by limiting it to the LX50 system because selling Solaris 9 x86 as a standalone product would require efforts to reform the software business unit in order to be successful.
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