A Silicon Valley start up has started shipping knowledge management (KM) applications aimed at consultancies and services organisations.
Verge Software's first product, Verge Insight, is a socalled knowledge productivity package that automates the discovery, capture and organisation of task based information.
The aim is to enable consulting firms and high technology companies to exploit corporate wide knowledge and expertise so they can run their projects better, while enabling users to work with information that is in context to increase productivity.
Scott Rozic, Verge?s president and chief executive, said: "We created Verge Insight to automate the services sector, enabling companies to manage information related to their specific projects, processes and relationships."
"No other knowledge management application allows companies to leverage their enterprise information from an integrated application, or to easily capture, organise and discover information in a project based context," he claimed.
He added that the offering was not just a point product, but provided a complete and integrated knowledge management offering in one package.
Verge Insight includes an intuitive knowledge driven interface that learns users? work methods and adapts to companies? changing business processes. It monitors users? activities so it can automatically find and categorise relevant information, and then supply it to them in the context of their information history, work profile and business processes.
Verge has also licensed Autonomy?s pattern matching network technology, and Inprise?s Visibroker object request broker, which provides a Corba infrastructure to develop, manage and deploy Verge's distributed Java application.
Hadley Reynolds, director of research at the Delphi Group, said: "One of the true bottlenecks to realise value from today's networked enterprises is the difficulty of structuring valuable information and making it accessible in an actionable context. Verge's new product, Insight, takes an holistic approach to the needs of both the contributor and the consumer in a dynamic knowledge management environment."
"Particularly for service organisations whose competitiveness and ability to deliver for their customers depend on working smarter, an application like Verge Insight will soon become part of the standard working desktop," he said.
Philip Russom, director of data warehousing and business intelligence service at the Hurwitz Group, added: "Verge Software's Insight has automated the definition of user profiles. It monitors a user's communications and reading habits, then deduces a profile from these actions. Ideally, a KM system should support both automatic and manual cataloging, as do systems from Hyperwave, Instinct, and Verge."
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