About eight million people across western Europe will use PCs to bank by 2001, according to management consultancy Datamonitor.
A recent report by the company stated that PC banking has been increasing steadily during the 1990s with 424,000 users currently, and many more likely to do so over the next four years.
?As PC and modem use continues to increase in the future and greater technical innovation makes PC banking cheaper to use for both banks and customers, its penetration will shoot up amongst retail banking customers reaching an average penetration rate in Europe of 3.3 per cent by the year 2001,? commented Kartik Natarajan, an analyst at Datamonitor.
The report revealed that Switzerland has the highest penetration rate of PC banking in Europe, followed closely by the Scandinavian countries, the Netherlands, UK and Germany.
Despite a rising interest in PC banking, another report out this week has revealed that investment by UK banks in Internet-related technologies remains very low.
A review of ?Current trends in the use of Internet and Intranet technologies by wholesale and retail banks? by TCA Consulting revealed that Intranets are rapidly becoming part of the standard infrastructure of banks but that many banks see little business sense in establishing a public Web presence.
Sixty per cent of the 31 banks surveyed by TCA are actively using Intranets today, with the figure expected to rise to about 90 per cent over the next year. But more than half of those surveyed are spending less than #150,000 a year on Internet-related technologies.
Microsoft appears to be doing well in the Internet server battle in the banking sector, with significantly higher market share in this market than in the market as whole, according to research figures. And Lotus Notes is popular with users as a back end server development tool, delivering applications via corporate Intranets to standard browsers on the desktop. Most current users expect to continue with Notes in this role indefinitely.
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