NCR works on Internet billing system for telcos

NCR is collaborating with electronic payment company Cybercash to enable customers to receive and pay their telephone bills over the Internet.

The facility will be offered as part of NCR?s Smart EC Billing Plus platform, which allows business customers to receive and manipulate their bills. Businesses can organise their bills to list calls made by department or by different telecomms services.

The system is available to telcos costing $3,000-plus and includes a datamart, an NT Web server and software.

Customers use the system by inputting a password to access their acccount details via the telco?s own Web site. When the amount due is presented, the customer clicks on a Pay Now button. A page appear which looks similar to a standard cheque book. The bill payment screen on the Web site enables encrypted transactions to move between consumers, businesses, telcos and their bank.

Paul O?Brien, vice president of NCR?s Communications Industry Business Unit, said: ?Smart EC Billing Plus is a complete online billing solution for telecomms companies providing online access to billing details with review and analysis tools, and online bill payment.?

NCR said it is poised to sell a system to a large telco in Ireland and another in the Netherlands but declined to confirm whether they are also taking the Cybercash option.

A spokesperson for BT said the only item of interest in this product is that it uses the Internet, and pointed out that the telco has enabled its large business customers to pay their bills using closed electronic data interchange methods for many years.

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