Businesses are failing to keep up-to-date records of their IT assets, according to newly published research showing that a significant number of IT managers rely on manual methods to keep track of PCs, laptops, servers and software applications.
A global survey of IT managers commissioned by LANDesk Software revealed that 64 per cent have records of IT assets within their organisations which are not completely accurate.
More reassuringly, 85 per cent of those questioned claimed that all the software installed on their company's IT hardware, used by employees internally and externally, is fully licensed.
However, when it comes to testing that confidence only 48 per cent would confidently welcome an audit from Microsoft or any other major software vendor.
When IT managers were asked how they would respond to an audit, 27 per cent indicated that they would let the audit go ahead and 'hope everything is in order'.
Some 17 per cent would request more time to prepare for the audit, while six per cent would request additional software licences ahead of the audit.
When asked how IT managers keep a track of their IT assets, only 28 per cent said that they use a single management tool to discover, track, secure and manage all the IT hardware and software assets in their organisation.
The vast majority of respondents reported keeping track of their IT assets through manual methods. A third make a log of everything when it is purchased, while 15 per cent conduct a manual audit with IT people walking around offices.
"This research clearly shows that many organisations are not really sure of their IT assets," said Dave Taylor, vice president of worldwide marketing at LANDesk Software.
"It also highlights that there is little sophistication in the methods used to track assets, which in turn corresponds to IT managers having little confidence in responding to vendor audits."
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